Who Makes the Better Car Salesperson – Man or Woman?

Take a look out on the showroom floor of any 100-car dealerships around the country and you would probably be lucky to find 75 car saleswomen. What was typically a profession that was once considered suitable only for a man is slowly changing, but it is changing. Ten or fifteen Read more…

Lookout for the Car Sales Staff Disease

Has your car salesmen and car saleswomen been infected by this terrible disease? Are they sluggish and quick to qualify and broom their customers? Do they complain about taking Ups unless they believe they have a sure sale? Have they lost their enthusiasm? Do they complain about the lack of Read more…

Mavens, Mooches and Shoppers – A Car Salesman Nightmare

Everyone's had their fair share of mooches, mavens and shoppers when it comes to selling cars for a living, but that's just part of being in the car business. Nobody wants to spend a couple hours showing somebody cars and going for test-drives with a person that's not really ready Read more…

Objectives of the Car Dealer BDC

The primary objective of the car dealer BDC is to get them in the door because they can't buy a car over the telephone.  People that call into an automobile dealership are looking for information, it could be questions about service, it might be about your store hours and it Read more…

The Role of the Internet Sales Manager

The Internet car salesman or commonly called the Internet Sales Manager is a bit different than the floor salesperson. Their job is to take Internet leads and e-mails from potential car buying customers via the Internet. They don't take Fresh Ups, they don't take walk-ins, their only customers come through Read more…

Why Car Salespeople Fail - Part Four

You can read Part One, Part Two and Part Three Not Asking for the Sale You've probably heard this before, but not asking for the sale is one of the biggest hurdles to success for new car salespeople. It sounds simple, but there are salespeople showing cars, going for test Read more…

From Car Salesman to Internet Sales

More and more dealerships are embracing the Internet in a big way and I have been hearing from some of you about going from car salesman to Internet Sales. Only a few years ago an Internet Sales Department consisted of letting whoever was available follow up on dealership emails and Read more…