Car Sales Professional » selling more cars

Sell More Cars with Stories

KB — Wed, 02 May 2012 23:48:04 +0000

Have you ever heard the saying “stories sell”? If not you should pay close attention because there is merit in that saying. I am not saying that you need to make up tall tales or spin a yarn, but you should collect the stories that your customers tell you and tell them to your prospective customers when the scenario applies. You will sell more cars and make more commissions when you put this simple truth to work for you on a regular basis.

Not only will you end up selling more cars, but you will also create a closer bond with your customers. Let me give you an example of a true experience that I had early in my car sales career to illustrate my point. I received a phone call from a customer that I sold a car to about six months earlier and he asked me if I would be in that afternoon and if I had a good selection of the model car that I sold him six months earlier. I said that I would be in the dealership and that I did have a great selection. I then asked him why and he told me that he would be in to see me in a little while and tell all about his request.

Connect with Your Customer and Sell More Cars

About an hour later he came in with his wife and daughter and told me why he asked such a question. It seems that he and his family were in a nasty accident in the car I sold him only six months ago and that the car was totaled out by the insurance company. He told me that he was broadsided in an intersection by a larger vehicle than his and that the only injuries that he and his family incurred were some scratches and bruises. Both he and his wife told that they wouldn’t even consider owning a car that wasn’t the same make and model that they had. I was relieved that they were alright, but talk about selling more cars.

Obviously I sold them another car and several more cars since that time. Each one was easier to close because they felt comfortable with me based on the previous experience I provided when buying a car. However the real payoff was the story that I have shared with many car buyers over the years. I have sold more cars and created more relationships with buyers than I can recall by using that story. This story portrays the experience that my customer had and ultimately became a third party testimonial.

Selling Cars is a People Business

This is a real-life story and one that people like to hear when they are considering the same automobile. The value of such a story and similar stories can be exactly what you need to close the deal sometimes. It’s not a commercial or a brochure; it’s a real-life story that can help you sell more cars. I may not have ever heard this story if it wasn’t for good car sales follow up and a positive car buying experience. I feel compelled to tell you that I have also received several referrals from that customer.

I am not telling you to fabricate a story to sell more cars because there are plenty of these real-life experiences to go around. Take your time, listen to your customers and learn more about them. People buy from people and more of them will buy a car if they feel that you care about their wants and needs. Do your follow up and ask for referrals because you can always sell more cars with stories.

Later, Fresh Up on the Lot

You can sell more vehicles when asking for referrals and doing your follow up.

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Sell More Cars – Stop Trying So Hard

KB — Wed, 05 Jan 2011 20:01:29 +0000

We have all asked ourselves how we can sell more cars and I found that one of the best ways to do that is to stop trying so hard. Sounds crazy, but I have seen many veteran car salesmen and myself included focus on selling a certain number of cars in a week or several days so they can hit bonus level only to blank or sell less cars than they normally would in that time frame. The reason is that they are thinking about selling 3, 4 or 5 cars at one time rather than one at a time.

Let me explain, when you try to push yourself harder for a few days or week to sell more cars your attitude, demeanor and methods change and therefore your customer is dealing with a car salesman that is not the real you. You are trying to push the car buyer harder, try to close more and trying to use car closing techniques you normally wouldnâ€™t use and you are not the car sales professional that you are the rest of the month. You are working harder, not smarter and when you are selling cars for a living you need to work smarter.

Selling More Cars Starts in Your Head

When you work harder to sell more cars on a short deadline you do all the things that are focused on multiple sales rather than one sale and the customer feels pressure which makes them uncomfortable. The car buyer canâ€™t put their finger on it, but they feel uncomfortable because you are not yourself. You need to be confident and personable to earn the respect and the confidence of your customer, but when you try too hard to sell more cars you have a tendency to turn the customer off because you are focused on selling more cars and not the one car to the buyer in front of you.

You Will Sell More Cars as You

Stop trying so hard and be yourself and you will sell more cars. Focus on each and every customer and only that customer until they drive away. Then the next one and the next one the numbers will come when you give your customer 100% of your attention and do what has been working so far and not what doesnâ€™t. Car buyers can pick up on the slightest things that donâ€™t feel right and if you are trying too hard you will turn them into Be Backs (You already know about Be Backs).

Itâ€™s OK to be a little cocky and full of confidence, but a little can go a long way. If you are going to push yourself or try harder to sell more cars thatâ€™s fine, but start at the beginning of the month and do it all month long so it becomes a part of you and not at the end of the month. Just like the movie Field of Dreams â€œbuild it and they will comeâ€, sell one car at a time and the numbers will come. Be yourself and you will sell more cars because the car buyer can sense more than you realize. Consistency, confidence and focus will have you earning a six figure income, now thatâ€™s real car salesman compensation. Sign up for more car salesman tips on the right.

Later, Fresh Up on the Lot

You Can Sell More Cars – Get the Book – Start Selling More Cars NOW!

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You Can Sell More Cars

KB — Sun, 07 Feb 2010 17:21:45 +0000

It sounds easy,Â just sell more cars right!Â It doesn’t take a rocket scientist to tell us that we need to sell more cars so we can make more car salesman commission. The person that is selling cars for a living that works on commission knows that there are only two ways to make more money; 1. sell more cars, 2. make a higher front end gross on each sale. What if you could sell thirty cars per month? It sounds so easy, but we all know that is never as easy as it sounds.

How Can I Sell More Cars

One of things that I have learned after selling cars for any period of time is that most car sales people become conditioned. After you talk to so many people and taken so many test drives you become conditioned. You have been talking about all the features of new cars for so long that they are not special to you. They are the same old thing, day and day out. Then you begin to leave out some of these features in your walk around which will have a big impact on your ability to sell more cars.

You know about all these great features but your car buyer does not. If just one of these features is important to your car buyer and you did not talk about it and the car salesman at the car dealer they just came from earlier or yesterday talked about it there is a good chance they are going to prefer the other car and sales person. The car from the other dealer may have been a similar car with the same feature, but your competitor told them about the feature and you did not. We would think that if this feature was important to then that they would ask about it, but from experience we know that the car buyer is sometimes too shy or embarrassed to ask all those questions and instead they assume. When they assume you could lose a sale and your competitor will sell more cars. They won’t tell you why they are not buying today (they rarely do), and they go to the other dealer and buy a car. You will never sell thirty cars per month like that.

Selling More Cars by Thinking Like the Car Buyer

You average car buyer may only buy a new car every 4 or 5 years and things can change a lot since the last time they bought a car. Some of the features that are standard in cars today were options or not even available 5 years ago. Get in the habit of thinking like the customer. Ask the questions, find the Hot Buttons, and get in their head. You might be sick and tired of talking about something like ABS brakes and you just mention that your car has that feature, but you need to tell them what ABS brakes can do for them. Give them a common scenario about how ABS brakes can keep them from having an accident. A scenario that makes them understand that they will be much safer in your car. Yes, almost all cars have ABS brakes today, but if you tell them and give them a scenario and your competitor does not your car is going to be the car buyers choice. This might sound too simple for a car salesman tip, but I see it happen all the time and the salesman that does talk about all the features will sell more cars.

Tell Them and Sell More Cars

I used ABS brakes as example above, but they are so many features in today’s new cars that you can talk about with the customer to sell more cars. Obviously not ever feature is going to be important to everyone, buy if you leave out the one feature that is important to you car buyer you might lose the sale and your car salesman income. You might not need to cover every feature as long as you can get in to their head and find out the ones that are important. We all know how important it is to tailor your process and procedure to the different types of car buyers that we meet every week. The better you cover the features that are important to them the closer you will be to that six figure income and sell more cars. Maybe you could sell thirty car per month, it can be done.

Later, Fresh Up On The Lot
K.B.

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