When working with Internet car leads we all know (or at least we should know) that the very first step is making the first call. Before you send them a price quote, before you send them an email about how Read more…
One of the things that makes me crazy is not getting a response from Internet car shoppers. They fill out a request for quote with their email and even a real phone number sometimes. Then you provide them the things Read more…
Starting out as a new car salesman or car saleswoman can be overwhelming so I put together these 10 tips for the rookie car salesman. Whether the dealership provides training or not these tips will help put you on the Read more…
Well, are you a likable car salesperson? I am sure that you think you are likable but are you really? I have worked with some car salespeople that believed they were likable and some that just plain didn’t care. As Read more…
Ford Motor Co. recently announced a new service that lets customers shortcut the dealer experience. The new Ford online dealership is called “Ready Shop Go”. It allows the customer to select a vehicle, get pricing along with lease and financing Read more…
I recently wrote about my worst day and my first-day selling cars. So now it’s time for my best day as a car salesman. I am not writing to brag, but I was pretty happy with that particular day and Read more…
We all know that almost anybody can sell cars. We see it all the time with new hires. But selling a few cars every month is not enough to earn a nice living. We need to sell lots of cars Read more…
One of my favorite sayings when it comes to selling cars is: ‘listen closely and they will tell you how to sell them a car’. It’s one of my favorites because I believe and practice it daily. It works for Read more…
I don’t think we ever talked about Joe Girard here on Car Sales Professional. Maybe it’s because I assumed everyone knew he was the best car salesman. Anyway, Joe Girard has held the Guinness World Record for selling the most Read more…
I am about to tell you about my worst day as a car salesman. It’s not because I am proud of that day, but rather to provide an accurate picture of what it’s like to be a car salesperson. We Read more…
From the Series: Questions People Ask About Car Sales You guessed it, people are asking the search engines “are car salesmen liars” on a frequent basis. They are also asking “are car salesmen honest”. On the bright side of all Read more…
From the Series: Questions People Ask About Car Sales You may be wondering why I am writing a post about why are car salesmen so annoying. That’s because this is one the most searched for terms in search engines. That’s Read more…
I don’t know about you, but I am getting tired of hearing about transparency in the car business. We are supposed to have everything spelled out and on display. Dealerships should have every price, every charge and every option is Read more…
A hot topic in the car business lately is subscription cars. So where is the car salesman in subscription cars? We’ll get to that in a minute. No, it’s not buying and it’s certainly not leasing a car, SUV or Read more…
We always joke about the saying “Buyers are Liars”, but that’s only because we know first hand that customers are always lying to the car salesperson. Every car salesperson has heard all the lies, starting with “I will be back”, Read more…
From the Series: Questions People Ask About Car Sales Many people that buy new cars assume the car salesperson is making big money. That’s why so many people are asking the question how much do car salesmen make on a Read more…
I came across a book by Max Zanan that had a message that we as car salespeople, sales managers, and general managers should read. Max Zanan, an automotive retail expert with nearly 20 years of experience, recently released ‘Perfect Dealership’ Read more…
My First Day as a Car Salesman So many people email me with questions about being a car salesperson regularly. I thought it was time to share one of my personal experiences. That experience was my first day as a Read more…
Which Car Salesmen Make the Most Money? From of the Series: Questions People Ask About Car Sales This is a very popular question people ask about car sales. Many people think that there is a particular brand that pays more Read more…
Your sales manager is always spouting off about how you need to control your customer. I am sure you heard it all before, control your customer, can’t you control your customer, you need to learn how to control your customer, Read more…