Did you ever have one of those customers that you just wanted to mess with when they asked about a particular used car? The video below is a car salesman from Australia that told it how it is about the diamond in the rough. Obviously this video is several years old, but its still funny. Take a look at how an honest car salesman sells a used car buyer.
I bet we would all like to talk to a customer like that from time to time, but I am not quite sure how that fits into the car sales steps that you use everyday.