control your customer

7 Tips to Control Your Customer for Car Sales Professionals

Your sales manager is always spouting off about how you need to control your customer. I am sure you heard it all before, control your customer, can't you control your customer, you need to learn how to control your customer, etc... The fact is that we can't really control people, Read more…

car salesman process

Is It Time to Change Your Car Salesman Process?

There has been lots of talk about changing your car salesman process to something more transparent or customer friendly. Car buyers today want the car buying experience to be easier and less stressful. Didn’t they want us to do that ten or twenty years ago? So why should we start Read more…