When working Internet car leads we all known (or at least we should know) that the very first step is making the first call. Before you send them a price quote before you send them Read more…
One of the things that makes me crazy is not getting a response from Internet car shoppers. They fill out a request for quote with their email and even a real phone number sometimes. Then Read more…
Whether we talk about Internet leads, phone calls or advertising it all boils down to one thing, which is getting them into the showroom. We can’t sell them a car if we can’t get them Read more…
The Internet is a major part of selling cars for a living today and working leads is often where the process begins. We all love Fresh Ups that bypass the Internet and head straight for Read more…
The car sales hand off can used to describe a number of different situations you may encounter in the car sales process. The T.O. or take over a customer hand-off, the car salesman to the Read more…
I have met and talked to a lot of salespeople over the years and one of the things that bother me the most is the attitude that some car salesmen have about the car business. Read more…
For all you Green Peas out there, you need to keep something in mind and that is, cars do not go on sale. Cars are a not like turkeys, milk or any other item that Read more…
I am sure you have heard the term "Assume the Sale" many times, it's thrown around all the time when it comes to selling cars, but not everyone realizes how important it is to being Read more…
There is no question that the car gets sold at the dealership, but the recent numbers tells us that somewhere around 70% of all sales involve the telephone. It could be a "Phone Up"' an Read more…
One of the major roadblocks that I have found to getting customers on the showroom floor via the Internet and the phone is selling the car instead of the appointment. Whether you work on the Read more…