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BDC-Business Development Center

working internet car leads
BDC-Business Development Center

Working Internet Car Leads First Call

When working Internet car leads we all known (or at least we should know) that the very first step is making the first call. Before you send them a price quote before you send them an email about how great you are or how great the dealership is CALL THEM. Read more…

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By KB, 4 years ago
getting a response
BDC-Business Development Center

Getting a Response From Internet Car Shoppers

One of the things that makes me crazy is not getting a response from Internet car shoppers. They fill out a request for quote with their email and even a real phone number sometimes. Then you provide them the things they requested and solicit a response, but nothing. You call, Read more…

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By KB, 4 years ago
get them in the showroom
BDC-Business Development Center

Sell a Car After You Get Them in the Showroom

Whether we talk about Internet leads, phone calls or advertising it all boils down to one thing, which is getting them into the showroom. We can’t sell them a car if we can’t get them into the showroom, but that can be quite a task today. The Internet has created Read more…

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By KB, 7 years7 years ago
disqualifying your dealership
BDC-Business Development Center

How Can I Get Internet Leads to Respond?

The Internet is a major part of selling cars for a living today and working leads is often where the process begins. We all love Fresh Ups that bypass the Internet and head straight for the showroom, but car buyers that walk on your car lot without spending time on Read more…

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By KB, 9 years4 years ago
Car Sales Hand Off
BDC-Business Development Center

The Car Sales Hand Off Or A Car Buyers Red Flag

The car sales hand off can used to describe a number of different situations you may encounter in the car sales process. The T.O. or take over a customer hand-off, the car salesman to the sales manager hand-off, the salesperson filling in for a salesman that is off or on Read more…

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By KB, 9 years4 years ago
BDC-Business Development Center

Get Rid of the Attitude and Start Selling More Cars

I have met and talked to a lot of salespeople over the years and one of the things that bother me the most is the attitude that some car salesmen have about the car business. They have problems with management, problems with pay plans, beefs about other salespeople and just Read more…

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By KB, 9 years ago
BDC-Business Development Center

Hey Green Pea - Cars Don't Go On Sale

For all you Green Peas out there, you need to keep something in mind and that is, cars do not go on sale. Cars are a not like turkeys, milk or any other item that may go on sale at the store, cars are always on sale. Sure, the manufacturer Read more…

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By KB, 9 years4 years ago
BDC-Business Development Center

Assume the Sale or Else

I am sure you have heard the term "Assume the Sale" many times, it's thrown around all the time when it comes to selling cars, but not everyone realizes how important it is to being successful in the car business. It should start on the telephone when you are making Read more…

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By KB, 10 years10 years ago
BDC-Business Development Center

How Are Your Car Sales Phone Skills

There is no question that the car gets sold at the dealership, but the recent numbers tells us that somewhere around 70% of all sales involve the telephone. It could be a "Phone Up"' an outbound call made during long term follow-up, a call made from an Internet Lead, a Read more…

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By KB, 10 years10 years ago
BDC-Business Development Center

Stop Selling the Car and Sell the Appointment

One of the major roadblocks that I have found to getting customers on the showroom floor via the Internet and the phone is selling the car instead of the appointment. Whether you work on the floor as a car salesman, in the BDC or in the Internet Sales Department this Read more…

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By KB, 10 years10 years ago

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